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Shipping & Returns

Returns Policy

You may return most new, unused items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please ensure you open the box carefully as the item must be returned in the original packaging.  If you wish to return the item we highly recommend a tracking service to ensure we receive the item, we take no responsibility for items not received.

If you need to return an item, please contact us by phone
0405 046 451 or email bikerax@outlook.com


We do not ship to PO BOX's.  Please ensure you use a delivery address for our courier company.

We can ship to virtually any address in the world. Please contact for an individual quote.

We ship all our items with a courier service to ensure your items are tracked and signed for at your end.  If you wish to have your item with 'Authority To Leave' your item will be tracked with a tracking number however we can not take responsibility for the item once it is picked up from us, if the item doesn't arrive it is your responsibility.

There is a $10 flat rate shipping per order to VIC

There is a $14 flat rate shipping per order to all other states

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